Delivery Information
We offer Gift Vouchers which don't need to be posted as they arrive by email.
UK
We use Royal Mail to send all of our orders. Due to our sale (November 2023) we are slightly behind in packing and dispatch, we appreciate your patience. We will send a shipping confirmation via email once your parcel has been dispatched.
Royal Mail Tracked 24 - this option costs £3.95 . Use this option if you want tracking information for your delivery. We are endeavouring to dispatch orders within 2-3 days.
Our Special Delivery option costs £8.00 and will ensure that your order is sent the same day, as long as we receive the order by midday on weekdays. The service is the Royal Mail's Special Delivery service so, please note that any orders over the weekend (including Bank Holidays) will not be processed until Monday or the next working day.
Delivery is free when you spend over £50 on our website.
Our shipping rates
UK Delivery - flat rate for all weights.
First class Royal Mail £3 Standard Delivery.
First class Royal Mail FREE with orders over £50 Standard Delivery.
Royal Mail Tracked 24 £3.95.
Special Delivery - weekdays only £8.00 - order before midday on a weekday.
INTERNATIONAL
US Shipping
Delivery to all US addresses is free of charge. All orders are sent via tracked post or courier.
| Delivery Method | Cost | Delivery Period |
| Air Express Delivery | Free | 3-4 Working Days |
Canadian Shipping
Standard delivery to all Canadian addresses is free of charge. All orders are sent via tracked post or courier.
| Delivery Method | Cost | Delivery Period |
| Standard Tracked Delivery | Free | 6-11 Working Days |
| Air Express Delivery | CA $10 | 4-5 Working Days |
German Delivery
All fees and duties for import and export are already included in our prices.
| Delivery Method | Cost | Delivery Period |
|
Standard Delivery
|
€0 | 5-6 Working Days |
| Express Delivery |
€5
|
Up to 3 Working Days
|
Australian Delivery
Standard delivery to all Australian addresses is free of charge. All orders are sent via tracked post or courier
| Delivery Method | Cost | Delivery Period |
| Standard Tracked Delivery | Free | 9-13 Working Days |
| Air Express Delivery
|
AU $15 | Up to 5 Working Days |
European Delivery (Excl Germany)
For our German delivery options please click here.
All fees and duties for import and export are already included in our prices.
Pick Up/Drop off services are available to Post Offices in Belgium and France.
| Delivery Method | Cost | Delivery Period |
|
Standard Delivery
|
Free | 5-6 Working Days |
|
Pick Up / Drop Off (Click & Collect) |
€4 |
5-8 Working Days |
| Air Express Delivery |
€15
|
Up to 3 Working Days
|
Rest of World Delivery
Free Worldwide delivery options are available. Separate delivery options are available for US, Canada and Australia.
All orders are sent using a tracked post or via courier, the time to deliver your parcel will be calculated during checkout.
| Delivery Method | Cost | Delivery Period |
| Standard Delivery | Free | Calculated at Checkout |
| Air Express Delivery | £18 | Calculated at Checkout |
Customs and Import Taxes.
Please note that some countries may be liable for customs and import taxes. If your country is listed below then customs and import taxes are included in the price. If you’re country is not listed we offer the option to pay taxes and duties at the checkout, if you choose not to pay import taxes and duties you may be liable for these when they arrive in your country. At no point is Turtle Doves (not just gloves) Ltd. liable for these taxes and duties.
Japan, Switzerland, Singapore, New Zealand, Norway, Israel, Finland, Hong Kong, South Africa, Bermuda, F.Y.R.O.M. (Macedonia), Virgin Islands (U.S.), Gibraltar, Monaco, New Zealand.