Like another user I ordered these based on their claim to be ‘one of a kind’. Instead I received a block colour with a narrow black stripe on the bottom edge. There was nothing one of a kind about this product which is very disappointing as they’re not exactly a cheap pair of gloves, even in the sale. I feel that they were missold based on their claim images in the photos and the description.

Please return these to us, a refund will of course be issued, Due to the recycled nature of what we do means that every pair is unique, so you will receive a shade within the colour spectrum shown in the photographs. We are not able to hand pick individual colours, from the colour selection advised on the website. Our apologies for any inconvenience caused. Kind regards Turtle Doves

Rather disappointed. I have been a long-time customer here and usually everything is great. I decided to get some One of A Kind gloves as I thought it would be fun to get some unusual patterned ones rather than the usual block colours. However, it seems like the advertising is rather deceptive for this as I just received block colours (both beige/cream) with a slightly different colour around the wrist, which doesn't really match the images and one-of-a-kind nature that is advertised. I appreciate that this is a mystery and there's no way to know what to get, but the photos do not indicate that you're essentially getting a plain colour. Sadly, I will be returning these, which is a huge disappointment for me.

Thank you for your feedback, and we're really sorry to hear the gloves didn’t meet your expectations. We understand your disappointment, especially as a loyal customer. While the One of a Kind range is designed to be a lucky dip selection, we appreciate your concerns about the imagery and will pass this on to our team. You're absolutely welcome to return the gloves for a full refund, and we’re here if you need any help with that.

I love these gloves. They’re so easy to wear and so useful in winter. I’ve got a few pairs of different colours which are great brightening up any outfit. They have rather crept up in price from when I first bought them. But then I guess everything has. But I love them and I buy them for presents. I like that they are recycled, repurposed cashmere.

I work in a primary school, so wanted fingerless gloves rather than constantly taking off and putting on gloves at break time to tie shoelaces. These keep the whole of my hands so warm. They wear well and wash well (as needed when holding hands with little ones!) This is my 3rd pair and I wouldn’t be without them now.

I bought some fingerless gloves when on an offer. The colours do not appear on the dropdown box . The website says 100% UK made . Mine say ' made in UAE. ' Nowhere on the website does it refer to them being made anywhere other than the UK . This is very misleading. Also makes a laugh of their sustainability commitment. I think we're all going mislead. Do you make any of your products actually in Cornwall

Thank you for your review, all our products are made in Cornwall apart from our studio collection which were made in the UAE. On our website you will see the UK flag next to all the products made here, with our studio collection it says made in the UAE in the product description, this link takes you to that information. https://www.turtle-doves.co.uk/product/studio-cashmere-fingerless-gloves?cat=301&colour=406. Kind regards

Extremely disappointed with this company. Bought an initial pair last year which I was happy with. I have severe arthritis in both hands and fingers do the warmth helps. When a deal appeared on Instagram, I jumped at it and ordered a lovely vibrant colour, mustard, for spring. What arrived was a pastel , dirty coloured looking yellow. They have two yellowish colours, mustard and daffodil. I’m sure they sent daffodil. Whilst I do see that colours may vary slightly, this is a totally different colour wave and I would not have bought. Trying to return but I did clip the packaging off so who knows. Quality not great. Feels like felt whereas my first pair are lovely and soft . What happened Turtledoves? 😩

Good morning, we are sorry to hear that you were disappointed with the quality of the gloves. We will pass your feedback forward to our product team .Due to the recycled nature of what we do means that every pair is unique, so you will receive a shade within the colour spectrum shown in the photographs. We are not able to hand pick individual colours, from the colour selection advised on the website. Kind regards Celtic & Co

Absolutely fed up of this company. They sent the wrong colour TWICE! I absolutely adore the first pair I was bought as a Christmas present and was then quite upset when they had torn and ripped, so ordered a new pair. Only for them to arrive a very different shade of green to what was advertised came out far too on the brown side. Expensive mistake to make for a pair of gloves, and they make the return process extremely difficult, and arduous.

Good morning we are sorry that you were disappointed with the colour of gloves you received. Due to the recycled nature of what we do means that every pair is unique, so you will receive a shade within the colour spectrum shown in the photographs. We are not able to hand pick individual colours, from the colour selection advised on the website. We are sorry to hear that you found the pre paid returns process difficult, our customer service team are always available to assist with any difficulties. Kind regards Celtic & Co.

Have bought fingerless cashmere gloves for years. Previously very good quality but this I am afraid they are not a good quality. They do not wear well and the cashmere mixed ones from this year have gone to holes along the top edge and where much smaller in width that before making them tight to wear. Disappointing

We are sorry to hear that you were disappointed with your gloves. Please send the gloves back to us for inspection. Kind regards Turtle Doves

I was *very* sceptical about this, I've just accepted my hands are always going to be cold. But these gloves are SO lovely and warm, my hands even get too warm now in my cold office! And they're unbelievably soft and comfortable to wear. Absolutely love them!

Don't waste your energy and money. Quality has dropped and customer service just say to return the item if not happy. Company seems not putting effort to correct the isseus customers have been reported.

Good afternoon Juliana, thank you for your message and we are very sorry to hear that you are disappointed in our products. Please be assured that your comments and feedback have been passed onto the relevant department. We sincerely apologise for any inconvenience or disappointment caused. Kind regards, Turtle Doves.