Due to the high demand of this product, we anticipate an approximate two week turnaround time to provide your free gloves. We are very sorry for any inconvenience this may cause. We are currently working through the huge response to this offer as fast as we can. Please click the 'email me when it's available' button above, so we can let you know when this service has resumed.
Get a free pair of gloves when you send us a cashmere jumper.
This offer is for private use only and the gloves we send out are not for resale. Should we find our gloves offered for resale we reserve the right to cancel any order. This offer is available for up to 10 jumpers per year per customer and up to 3 jumpers per order.
If you have an old 100% cashmere jumper at home, and would like to swap it for a pair of our gloves, then here's how to do it:
1 - Order this product and get your confirmation email. Make sure you leave the "join our newsletter" checkbox ticked so we can keep in contact with you, and ideally provide us a phone number in case there are any issues. There is a postage charge of £3 for the return post and packaging of the gloves which will be added at checkout.
2 - If there's a particular colour you'd like, please mention it in the order notes - We'll try but can't promise.
3 - Print the order confirmation and pop it in the package with your jumper - this is really important so that we can match the jumper you send in to your order. If you're not able to print please include a note with your order number, name and contact details clearly written.
4 - Package up your jumper along with your order confirmation or handwritten note and send it to us at:
Turtle Doves Ltd - Jumper Swap
Unit 6, Lancaster Road
Shropshire SY1 3LG
5 - When we receive your jumper and verify that it's cashmere and recyclable, we'll send you a pair of gloves in the post.
Simple as that.
Remember we can only ship the gloves when we receive your jumper. If you add any additional product to the order we will not send out your order until we receive the jumper unless we hear from you to make other arrangements - thank you.