General delivery information:
Outside seasonal exceptions we always despatch orders as quickly as we can; this will usually be within 48 hours. We will contact you if there is likely to be any delay.
We use the Royal Mail to send orders and unless requested otherwise use First Class as standard. There is also the option for weekday Royal Mail Special Delivery which we will endeavour to send out same day if we receive the order by midday. (There is an additional charge for Special Delivery on Saturdays - if you need this option please call us on 01743 231155).
You can arrange to collect your order from us if you're nearby; just choose 'Arrange to collect from us in Shrewsbury' at the Shipping step in the checkout process and call us on 01743 231155.
If you have any queries please contact us by clicking here Thank you!
We offer Royal Mail International Tracked & Signed, or Standard options for overseas parcels. We are unable to track parcels sent by Standard delivery so recommend that you choose Tracked & Signed to be able to check shipping details.
If you have any queries or other specific postal requirements please contact us and we will do our best to help.
Our shipping rates:
|Weight / Parcel size||First class||Special Delivery|
|up to 100g / S||£3.00||£8.00|
|100-750g / S||£3.00||£10.00|
|750g-1kg / M||£3.00||£10.00|
|1-2kg / M||£3.00||£12.00|
|Europe||Rest of the World|
|Weight / Parcel size||Standard||Track & Sign||Standard||Track & Sign|
|up to 250g / S||£6.00||£10.00||£10.00||£15.00|
|250-500g / S||£10.00||£12.50||£15.00||£18.00|
|500-1000g / M||£10.00||£15.00||£20.00||£25.00|
|1-1.5kg / M||£12.00||£19.00||£25.00||£35.00|
|1.5-2kg / L||£16.00||£25.00||£25.00||£35.00|