Team lockdown and the busy bees...

The last three weeks have been very strange for everyone; we hope that things are going as well as possible for you. We've been thinking about all our friends and thought we'd update you on the news from TD HQ. The picture above wasn't taken very long ago but I'm already looking at it wistfully.

We were social distancing and packing in family groups that day. We felt sure that a stricter response to coronavirus was coming and decided to get as many parcels out as we could before the situation changed. That night we packed orders until 11pm and since then outside our family groups we've only seen each other on a screen. 

There are lots of people with special talents on our team but in this blog Nettie gets a big shout-out. As head of production Nettie, among other jobs, spends loads of time managing the washing, cutting & sewing team and the flow of second-hand cahmere jumpers through it. Around Christmas, for some reason, Nettie started to squirrel away some gloves 'blanks' (unmade gloves) for a rainy day. Clearly she had no idea what was coming but by the time we all realised that we were going to have to work from home wherever possible we had enough work to give all our outworkers 3-4 weeks of production without breaking a sweat. It made us feel so lucky to have plenty of work to give out to people and knowing that everyone who can is sewing away and still earning is a great feeling.

So, we are still a team of busy bees. Two of our fab customer service team, Jo & Mel, are working from home; all of our outworkers are too and in the studio there's me, Albany & Emily (two of our daughters, living in same house) packing orders. There's also Emma & Graham deftly juggling figures to make sure that we can all keep doing this for as long as necessary.

None of the above would be possible without our amazing customers though. We are so grateful for the support we have. Many of you have sent gloves or other gifts to loved ones to comfort them and keep them warm and so many of the notes on orders have contained messages of cheer for us too. These messages have come via social media as well and they are all appreciated - it's making a huge difference at a challenging time.

Thank you and stay well.

Kate and the TD Team

Ps. We're trialing an idea to ship gloves from home. Click here to see a limited freepost offer we've made to test the new system.

 

Comments

Well done to all of you. Love your gloves. I love recycle

I can’t wait to receive my fingerless gloves. I’m lucky I can work from home, but it’s a cold house!

I was a virgin customer until earlier this week when my first fingerless gloves arrived…I have small hands and requested that basically the gloves fit. I am really pleased with the colours, quality and size…..thank you. I will be back! x

Just wanted to say a big thank you for my order. I’m sat here in my large shades of black and grey wrap researching for an essay. It’s so soft, cosy and light, I love it. Hope you continue to be able to work through this strange time we are all experiencing. Best wishes Samantha Tweddle.

Amazing products ,beautifully made and they certainly warmed up my white fingers in 10 minutes .
They also stopped the stinging as I suffer from Reynolds .

Very quick service ,keep up the brilliant work .
Thank you.

Hi
Can I just say a big thank you for delivering my beautiful gloves etc over the last couple of weeks . Even in these most dreadful of times you are still getting your orders out, and working so hard . Thanks to you I am able to still send birthday presents for some of my family , you saved my bacon 👍🏻

I am over 70, and self isolating . But you and my family have been able to keep a little normality into my life . Cheers everyone .

Stay safe , stay well .

Jean ❤️💙

That’s lovely, good luck to you all. I have just ordered my second pair of wrist warmers. I shall wear them indoors to cheer myself up as I can’t go out at all at the moment. I love the first pair I ordered from you.

In receipt of my first order, heard about you through a friend who had received a pair of your hand warmers through #40 Acts. Love your blog.

In receipt of my first order, heard about you through a friend who had received a pair of your hand warmers through #40 Acts. Love your blog.

Love my gloves I already have a neck warmer which I wear all the time love it too.
Anne

Hello,
I received my wrist warmers recently – they are fantastic, thankyou! I have ordered a number of Turtle Dove items over the years for myself and as gifts – love the quality and the ethos of the company, thankyou!
Quick question please – could you let me know where you source your small folded parcel boxes for the wrist warmers as they are the perfect size for my flat packed sculptures – thank you! Regards Lisa

Well done to you all and stay safe and healthy 👏👏

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